If you're looking for a fight, there's no better place to lurk than social media.
At its best, the digital public square can connect people whose lives — and ideas — would otherwise remain distant. At its worst, that open-ended conversation can quickly devolve into an online screaming match, no matter the subject.
This poses a difficult challenge for people who are passionate about their politics, causes and even celebrities, particularly on a platform like Twitter where users can conceal their identities and lob inflammatory sentiments into timelines all day long. Read more...
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